Terms and Conditions

1. Introduction

These General Terms and Conditions (the "Agreement") governs the entire relationship between you the Client and the Company ("we", "us," "Our", "Company"), which develops wellness, exercise, and weight-management programs and digital content ("Our Products"), offered under the Qi Walking brand. The Company’s website https://qiwalking.com/ and any web link associated with the domain https://qiwalking.com/ (the "Website"), all other products and services, and all content offered as part thereof, are collectively referred to herein as the "Services" and are offered to you by the Company.

Our goal is to help people improve their health, habits, and wellbeing through structured wellness and exercise programmes, including personalized tai chi walking programmes.

Our Products offer content, features, functionality, and other information and services including, without limitation, viral, embeddable or application/device-based features and related technology, also when accessed via the Internet, mobile or other devices (collectively, "Services/ Our Services").

We develop Our Products for informational and educational purposes only. Our Products do not constitute medical, health, nutritional, professional, or legal advice, and no specific health, weight-loss, or other result is guaranteed. Always consult a qualified healthcare professional before starting any weight-loss, nutrition, or exercise programme. Subscribers, account holders, customers, users, and others who download, access, use, purchase and/or subscribe to the Services ("you") agree to these Terms and Conditions (the "Terms and Conditions"). By agreeing to these Terms and Conditions, you confirm that you are solely responsible for how you use the Services and for any decisions you make based on them. These Terms and Conditions govern your use of the Services and are a condition to your use of the Services.

2. Acceptance of Terms and Conditions

By using Our Products and Services, you accept these Terms and Conditions. If you do not accept these Terms and Conditions, you may not use Our Products and Services. We may amend these Terms and Conditions from time to time. If we make material changes, we will announce them with reasonable advance notice before they take effect — by email and/or by posting a notice on the Website — so that you can review the changes and, if you do not agree with them, stop using Our Products and cancel your Subscription before the changes apply to you. By continuing to use Our Products after the effective date of the amended Terms and Conditions, you accept them. Non-material changes (for example, clarifications or corrections that do not reduce your rights) take effect when posted. An up-to-date version of these Terms and Conditions is always available on the official website (https://qiwalking.com/).

3. Intellectual Property

All texts, graphics, designs, logos, button icons, images, data compilations, and information ("Content") contained in Our Products and Services are the Intellectual Property of the Company (or belongs to it), and are protected by copyright laws. All logos and trademarks displayed in Our Products and Services are registered trademarks or trademarks of the Company. No trademarks may be used without the prior written consent of the Company, except to identify the products or services associated therewith. Our Products and all related software, and all patent rights (including patent applications and disclosures), copyrights, trade secrets, know-how, and any other intellectual property rights therein or relating thereto (including derivative works), are and shall remain the exclusive property of the Company or its licensors.

4. Legality of Use and User Representations

By using Our Products, you hereby warrant that:

1. you have the legal capacity to comply with these Terms;
2. you will not access Our Products through automated or non-human means, whether through a bot, script, or otherwise;
3. you will not use Our Products for any illegal or unauthorized purpose;
4. you are not located in, nor are you a resident of, a country or region that is subject to comprehensive sanctions or an embargo imposed by the European Union, United States, or other relevant sanctions authorities. These include, but are not limited to, countries or regions designated as "terrorist supporting" or where restricted activities are enforced under applicable sanctions laws;
5. you are not identified on any sanctions-related lists of prohibited or restricted parties maintained by the European Union, United States, or other relevant sanctions authorities, including but not limited to the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) Specially Designated Nationals (SDN) list, the EU’s Consolidated List of Sanctions, or similar listings; and
6. your use of Our Products will not violate any applicable law or regulation, including export control or sanctions laws of the European Union, United States, or other relevant sanctions authorities. You also agree not to engage in any activities that would cause the Company to violate these laws;
7. all information contained in any submission by you is either owned by you or rights have been granted to you, permitting you to disseminate the information as set forth in these Terms and Conditions; and
8. the information contained in any submissions by you does not infringe on the intellectual property rights of others, including but not limited to, copyright, trademark, patent, or trade secret rights.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to refuse any and all current or future use of Our Services (or any portion thereof).

You may not access or use Our Services for any purpose other than that for which we make the Services available. Our Services may not be used in connection with any commercial endeavors except those that are specifically authorized or approved by us.

You accept full responsibility, assume all risk, and waive and/or release us from any direct or indirect loss, injury, claim or damage arising from your use of Our Products, whether or not such use was appropriately supervised and regardless of whether you were negligent in such use. By using Our Products, you attest and verify that you have the legal capacity and authority to enter into and comply with this Agreement, and that you knowingly accept and are fully aware of all risks associated with their use.

5. Subscription Terms

Our Products and Services may be offered on a subscription basis ("Subscription"). The terms "Plan", or "Membership" may be used interchangeably with "Subscription" in these Terms and Conditions or in the Company’s commercial or marketing materials.

Depending on a Product or Service we may offer you a 7 day, 4 week, 12 week, 6-month, 1-year Subscriptions or another time-based Subscription as presented in any subscription offer you may see on our Website.

Promotional prices. We may offer promotional or discounted prices. Unless explicitly stated otherwise in the subscription offer, a promotional price applies only to the initial subscription period. Any renewal will be charged at the standard non-promotional rate and may have a different term.

Taxes. Subscription fee may not include applicable local taxes (such as VAT or sales tax), which, if applicable, will be communicated to you on the payment screen before you pay for your Subscription. The user agrees to pay all applicable taxes.

Subscription renewal. Unless you cancel your Subscription before your next renewal date, it will automatically renew.

In most cases, your Subscription will renew for the same duration as the original purchase, based on the applicable standard rate at the time of renewal.

However, your initial Subscription may automatically renew for a longer-term Subscription if this is clearly stated in the original subscription offer. Any such renewal terms, including duration and pricing, will be disclosed to you before your initial purchase.

The renewal charge is processed on your renewal date (the day your current Subscription period ends).

If a renewal payment fails (for example, due to an expired payment method, insufficient funds, or a temporary technical issue), we may retry the charge within a reasonable period. Your Subscription may remain active during this time, and any unpaid renewal periods may continue to accrue. We may continue attempting to charge the outstanding amounts for as long as the Subscription remains active and not canceled. Once a valid payment method is restored or updated, we may charge you either (i) for each missed Subscription period separately, or (ii) a single cumulative amount covering all unpaid renewal periods.

By keeping your Subscription active and not canceling it in accordance with the cancellation terms provided herein, you acknowledge that you remain responsible for any accrued renewal charges, even if you do not actively use the Services during that time. This is without prejudice to your rights under applicable consumer protection laws.

Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your then-current period. To cancel your subscription simply contact our support team at [email protected].

If you purchase Subscription via Website (by using any web link associated with the domain https://qiwalking.com/) the payment will be charged to your credit/debit card or payment account through third-party payment processing service providers such as Stripe, or other providers we may engage. Please note that your financial or banking data will be processed by these providers, and we will not have access to it.

By purchasing Subscription via Website you fully agree and authorize our payment processing service provider to store your name, surname, card expiry date and PAN number and to initiate transactions on your behalf and/or to process transactions initiated by you, including but not limited to, Subscription fee and Subscription renewal fees.

Chargebacks. If you believe a charge was made in error or you are unhappy with a purchase, please contact our support team at [email protected] before disputing the charge with your bank or card issuer — most billing issues can be resolved faster this way. We respond to refund requests within 14 days. Initiating a chargeback that you know to be unfounded or fraudulent may result in the termination of your account and Subscription, and we may contest such chargebacks by providing relevant transaction records to our payment processor. Nothing in this paragraph limits your statutory rights, including your right to dispute unauthorized transactions with your bank or card issuer.

Canceling your Subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your then-current period. To avoid being charged for the next subscription period, cancel your Subscription before your next renewal date.

When you cancel a Subscription you’ll still be able to use your Subscription for the time you’ve already paid. For example, if you buy a 12-week Subscription on March 1 for $29.90 and decide to cancel your Subscription on April 12:

• You’ll have access to the Subscription until May 23.
• You won’t be charged the next 12-week Subscription of $149.50 on May 24.

We may provide you some Services for a one-time fee (e.g., paid guides or other services not included in the Subscription). You will be charged a price indicated on the payment screen for a chosen Service for a one-time fee.

Subscription fees or one-time fees you have paid are non-refundable and non-exchangeable, unless otherwise is stated herein or as required by applicable law.

Taxes paid (such as VAT or sales tax) are not refundable.

30-Day Money-Back Guarantee terms (Website purchases only). If you are not satisfied with your initial Subscription purchased via Website, you may be eligible for a refund under our 30-day money-back guarantee provided that you actively engaged with the program but did not find it useful. This guarantee applies only to the first purchase of a Subscription and is subject to all of the following conditions:

• you contact us within 30 days after your initial Subscription purchase;
• you have completed at least 7 days of the program within the first 30 days after the initial Subscription purchase;
• you provide evidence of your usage of the program — specifically, your progress records from following the program (for example, a brief description of the daily steps or habits you followed, your own tracking such as a walking or exercise log or progress photos, and/or screenshots of the plan materials you used). If you do not provide such evidence of usage, your refund request is not eligible.

Once we confirm that all these requirements are satisfied, we will send you the confirmation and process the refund. Please note that requests not meeting the listed criteria may be denied, unless otherwise required by applicable law.

To the maximum extent permitted by applicable laws, we may change Subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on the Website and/or by sending you an email notification, or in other ways. If you do not agree to changes, you can cancel the applicable Subscription prior to the change going into effect.

5A. Right of Withdrawal (EU/EEA Consumers)

If you are a consumer in the European Union or the European Economic Area, you have a statutory right to withdraw from a contract concluded at a distance within 14 days of the day the contract is concluded (that is, the day you complete your purchase), without giving any reason (Article 9 of Directive 2011/83/EU). If you withdraw, we will refund all payments received from you without undue delay and no later than 14 days from the day we are informed of your decision to withdraw, using the same means of payment you used for the initial transaction, unless you have expressly agreed otherwise; you will not incur any fees as a result of such a refund.

Digital content. Where your purchase includes digital content that is not supplied on a tangible medium (for example, immediate access to plan or program materials on the Website), you lose the right of withdrawal once the delivery of that digital content has begun, if at checkout you expressly requested immediate access and acknowledged that you thereby lose your right of withdrawal (Article 16(m) of Directive 2011/83/EU).

Services that begin immediately. Where your purchase includes a service — such as the preparation of your personalized plan described in Section 6, which commences immediately upon payment — and at checkout you expressly requested that we begin performing that service during the withdrawal period (Article 8(8) of Directive 2011/83/EU), you may still withdraw within the 14-day period. In that case, you must pay us an amount which is in proportion to what has been performed until you have communicated your withdrawal to us, in comparison with the full coverage of the contract (Article 14(3) of Directive 2011/83/EU); in practice, we deduct a proportionate amount for the work already performed and refund you the remainder. Separately, once the service has been fully performed, you lose the right of withdrawal if the performance began with your prior express consent and with your acknowledgment that you would lose the right of withdrawal once the contract had been fully performed by us (Article 16(a) of Directive 2011/83/EU).

How to withdraw. To exercise the right of withdrawal, inform us of your decision by an unambiguous statement — an email to [email protected] is sufficient. You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient to send your communication concerning the exercise of the right of withdrawal before the 14-day withdrawal period has expired.

Model withdrawal form

Relationship to our 30-Day Money-Back Guarantee. The 30-Day Money-Back Guarantee described in Section 5 is a voluntary contractual guarantee offered by us. It applies in addition to — and never instead of, or as a limitation on — your statutory rights, including the right of withdrawal described in this Section 5A.

6. Plan Fulfillment and Delivery

The Client acknowledges that Our Products, specifically the personalized plans, are not immediate downloads and require individual preparation and customization by our team.

Delivery Timeline: Delivery of the personalized plan may take up to five (5) business days from the successful purchase date. This processing period is necessary to ensure the meticulous quality and customization of the plan, and the Client’s agreement to these Terms constitutes an acceptance of this preparation timeframe.

Impact on Refunds: The Client understands that immediately upon payment, the service of personalized plan preparation commences. Due to the non-recoverable time and labor involved in this customization, which begins immediately, the subscription fee is considered non-refundable once payment is processed, subject only to the 30-Day Money-Back Guarantee conditions stated in Section 5 and, for EU/EEA consumers, the statutory Right of Withdrawal described in Section 5A.

7. Important Disclaimers

Educational Purposes and No Professional Advice

OUR PRODUCTS AND SERVICES ARE PROVIDED FOR GENERAL EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. THEY DO NOT CONSTITUTE, AND SHOULD NOT BE RELIED UPON AS, MEDICAL, HEALTH, NUTRITIONAL, PROFESSIONAL, OR LEGAL ADVICE. WE HAVE NOT EVALUATED YOUR INDIVIDUAL HEALTH OR CIRCUMSTANCES, AND WE DO NOT GUARANTEE ANY PARTICULAR HEALTH, WEIGHT-LOSS, OR OTHER OUTCOME FROM USING THE SERVICES. ALWAYS CONSULT A QUALIFIED HEALTHCARE PROFESSIONAL BEFORE STARTING ANY WEIGHT-LOSS, NUTRITION, OR EXERCISE PROGRAMME.

No Professional Advice. Any and all services provided by, in and/or through the Services are for informational and educational purposes only. The Company is not a medical, healthcare, nutritional, legal, or financial advisor, and does not provide such professional advice. Nothing contained in the Services should be construed as professional or medical advice or as a recommendation to take any specific course of action. The information made available on or through the Services should not be relied upon as the sole basis for any health, dietary, or other decision. You should seek independent professional advice — including from a qualified healthcare provider — before making any decision that may have health, financial, or legal consequences.

Results Disclaimer. Our Products are educational wellness, exercise, and weight-management plans. We make no representation, warranty, or guarantee that you will achieve any particular result or outcome from using the Services. Any examples, testimonials, or statements are illustrative only and are not a promise or guarantee of your results. Your results depend on many factors that are outside our control, including your own effort, consistency, starting point, and individual health and lifestyle circumstances. You are solely responsible for your own decisions and actions.

IF ANY PROGRAM OR ACTIVITY OFFERED IN OUR PRODUCTS SEEMS DIFFICULT OR UNSUITABLE FOR YOU, WORK THROUGH THE PROGRAM AT A PACE THAT IS REASONABLE AND APPROPRIATE FOR YOU.

Health, Safety, and Contraindications

Our Products provide general wellness, nutrition, and physical-activity information for educational purposes only. They are not medical advice, are not a diagnosis or treatment, and are not a substitute for the advice of a qualified physician, dietitian, or other healthcare professional who knows your individual medical history. We have not assessed your personal health, and no plan we provide is individually prescribed by a medical professional.

You should consult a qualified physician or other healthcare professional before beginning, changing, or stopping any weight-loss, nutrition, fasting, or exercise programme, and before relying on any information provided through the Services — particularly if any of the following applies to you:

• you are pregnant, planning a pregnancy, or breastfeeding;
• you are under 18 years of age;
• you have, or have a history of, an eating disorder or disordered eating (such as anorexia nervosa, bulimia nervosa, or binge-eating disorder);
• you have a diagnosed medical condition, including but not limited to diabetes or other metabolic disorders, cardiovascular or heart conditions, high or low blood pressure, kidney or liver disease, a thyroid disorder, or any other chronic illness;
• you are taking prescription medication or undergoing medical treatment that may be affected by changes to your diet, fasting, or activity level; or
• you are recovering from surgery, injury, or illness, or have any other condition that may make weight-loss, dietary, or exercise activity unsafe for you.

Moving safely. Talk to your doctor before starting a new exercise programme, especially if you have a balance, heart, joint, or bone condition. Use a chair or wall for support during balance movements, and walk on a clear, even surface.

If you experience pain, dizziness, faintness, shortness of breath, or any other adverse or unexpected symptoms while following any of Our Products, stop immediately and seek medical attention. Your use of the Services, and any diet, fasting, or exercise you undertake, is entirely at your own risk, and you are solely responsible for evaluating whether it is appropriate and safe for you. In case of a medical emergency, call your local emergency number without delay.

Disclaimer of Warranties

You agree that the use of the Services is entirely at your own risk. The Services are provided on an "as is" and "as available" basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including, without limitation, any warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company does not make any warranty that the services will meet your requirements, or that access to the services will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. The Company makes no warranties as to the results that may be obtained from the use of the Services or as to the accuracy, quality, or reliability of any information obtained through the Services.

The Company disclaims any warranties for other Services or goods received through or advertised on the Services, or accessed through any links on the Services. The Company disclaims any warranties for viruses or other harmful components in connection with the Services. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, some of the foregoing disclaimers may not apply to you insofar as they relate to implied warranties.

8. Representations and Warranties, Limitation of Liability

The Company makes no representations or warranties regarding: (a) the specific health, weight-loss, or other results you may achieve from using Our Services and/or Products; (b) the suitability of the materials and activities included in Our Products for your particular circumstances; (c) the accuracy, completeness, or usefulness of any information provided; or (d) the benefits you might derive from using Our Services and Products. Our Services and Products are not a substitute for independent professional advice tailored to your situation. Our Services and Products are provided "as is" without any warranties, expressed or implied, including but not limited to the implied warranties of merchantability, used for a particular purpose, or non-infringement. The Company makes no representation or warranty that the information contained in our Services and/or Products will be current, timely, complete, accurate, or error-free. To the extent that the law does not permit the disclaimer of warranties, all content accessible in Our Services and Products, or any other web site to which Our Services and Products link, is warranted only to the minimum amount legally required. In no event shall the Company be liable to any party for any direct, indirect, special or other consequential damages for any use of this in Our Services and Products, or on any linked web site, including, without limitation, any lost profits, business interruption or otherwise. The Company shall be liable as currently provided for by law, regardless of the statutory basis of such liability (pre-contractual, contractual, tort) only if the Company has caused specific damage willfully or with gross negligence.

In the event of slight negligence, the liability of the Company to businesses is excluded, and to consumers, liability is limited solely to personal injury or damages. The Company shall not be liable for any indirect, consequential, or incidental damages, including, but not limited to, lost profits, financial losses, or damages arising from third-party claims, regardless of whether such claims are made by businesses or consumers.

9. Restrictions on Use of the Services

In addition to any other restrictions set forth in these Terms and Conditions, and without limiting those restrictions, when using Our Services, you agree not to:

• use the Services for any illegal or unauthorized purpose, or in a manner inconsistent with any applicable laws or regulations, or otherwise, infringe these Terms and Conditions;
• circumvent, disable, or otherwise interfere with security-related features of the Services;
• make unauthorized copies or derivative works of any content made available on or through the Services;
• use any device, software, or routine to interfere or attempt to interfere with the proper working of the Services;
• attempt to decipher, decompile, disassemble, or reverse engineer any of the software or source code comprising or making up the Services;
• delete or alter any material the Company or any other person or entity posts on the Services;
• frame or link to any of the materials or information available on the Services;
• alter, deface, mutilate, or otherwise bypass any approved software through which the Services are made available;
• use any trademarks, service marks, design marks, logos, photographs, or other content belonging to the Company or obtained from the Services;
• provide any false personal information to the Company;
• solicit or collect personal information from other users of Our Services;
• disclose personal information about a third person available in our Products or obtained through the use of our Services without that person’s consent;
• use the Services to send emails or other communications to persons who have not consented to such communications or who have requested that no communications be sent to them;
• use the Services, without the express written consent of the Company, for any revenue-generating endeavor, commercial or unauthorized purpose, including communicating or facilitating any commercial advertisement, automated queries or solicitation or spamming;
• use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with Our Services;
• use Our Services for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for Our Products;
• make Our Services available over a network or other environmental permitting access or use by multiple devices or users at the same time, unless otherwise specifically authorized by Us;
• disparage, tarnish, or otherwise harm, in our opinion, us and/or Our Services.

When interacting with our support team or other representatives, kindly maintain a respectful and friendly demeanor. If your behavior toward any of our support team or other representatives is perceived as threatening, harassing or abusive at any time, we may immediately terminate your access to Our Products and Services.

10. Privacy Policy

Please bear in mind that we might refuse or limit your access to our Products in case you refuse to accept the Privacy Policy. If you have a membership Subscription and you do not accept or refuse to accept any new Privacy Policy that we might release in the future, and that is not decreasing any of your existing rights, we might refuse or limit your access to our Products without compensating any fees paid for your membership Subscription. You can still use our Products once you accept said new Privacy Policy. We will need your active acceptance only in the case we materially change our Privacy Policy due to legal requirements or in the course of compliance procedures (for example, if we amend the types of personal data we collect from you, your rights, or change data processing purposes). For any technical or non-material changes, your continued use of our Products will constitute a valid consent with such new Privacy Policy.

11. Maintenance, Modification

The Company is not responsible for any outages or service interruptions that occur from time-to-time when using Our Products, including those due to software, hardware, or power failures, or issues at the wireless carrier level. In addition, the Company is not responsible for the products and services provided by others, including any User’s mobile handsets or wireless data networks. The Company, in its sole discretion, reserves the right to add or remove operating systems based on commercial factors it deems relevant, such as use, adoption, and appeal of the operating system.

We reserve the right to modify the functionality of Our Products and Services at our discretion and without any restrictions. We may update, change, or remove features of Our Services from time to time based on commercial factors it deems relevant, such as user engagement, adoption, performance optimization, security and compliance enhancement, changing monetization strategy and the overall appeal of specific features.

By agreeing to the terms of these Terms and Conditions you waive any claims and refunds in the event that we remove, for any reason, from our Products or Services any functionality that was important to you or that you liked.

12. The Company and AI Technologies

To prepare and enhance Our Products, we use third-party artificial intelligence (AI) technologies, including large language models such as the ChatGPT models provided by OpenAI (https://openai.com/), to generate your personalized tai chi walking programme. The information you provide when completing our quiz or questionnaire — including the body measurements and health-related answers you submit (such as your height, weight, age, activity level, goals, and lifestyle information) — is processed by these AI providers on our behalf and on our instruction, solely to generate and refine your plan, under contractual safeguards that restrict how they may use it. For details on how your personal data is handled, and the legal basis for this processing, please see our Privacy Policy.

AI tools assist in preparing your plan and educational content only. They do not replace professional or medical advice, and the disclaimers in Section 7 — including the Health, Safety, and Contraindications notice — apply in full to any AI-assisted content.

13. Governing Law

These Terms and Conditions, any non-contractual obligations arising in connection with them, and litigation between the Users and the Company shall be subject to substantive law of the Republic of Lithuania only. The competent court of the Republic of Lithuania shall have non-exclusive jurisdiction to determine any dispute arising in connection with these Terms and Conditions, including disputes relating to any non-contractual obligations.

Consumer disputes (ADR). If you are a consumer residing in Lithuania and we have not resolved your complaint to your satisfaction, you may submit the dispute to the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba, vvtat.lt). If you are a consumer residing in another EU member state, you may refer the dispute to the alternative dispute resolution (ADR) body designated in your country of residence.

14. Use by Minors

General age limitation. Our Products are not intended for children. By using this site, you agree to the Terms and Conditions presented here. If you do not agree to these Terms and Conditions you may not use this Website. By using this site, you agree that you are of at least 18 years of age.

If you are aware of anyone under 18 using our Products, please contact us at [email protected], and we will take required steps to delete or terminate their account.

15. Limitations of Liability

Under no circumstances shall the Company be liable for any damages resulting directly or indirectly from any aspect of your use of the Website, Content, or Services. You must evaluate, and agree to bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of the services. You specifically acknowledge that the Company is not liable for the defamatory, offensive, or illegal conduct of Users or third parties. Additionally, in no event will the Company be liable for any special, indirect, incidental, punitive, or consequential damages, including, without limitation, any loss of use, loss of profits, loss of data, cost of procurement of substitute products or services, or any other such damages, howsoever caused, and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability), or otherwise resulting from (1) the use of, or the inability to use the Services; (2) the cost of procurement of substitute Services, items, or Website; (3) unauthorized access to or alteration of your transmissions or data; (4) the statements or conduct of any third party on the Services; or (5) any other matter relating to the Services. These limitations will apply whether or not the Company has been advised of the possibility of such damages, and notwithstanding any failure of essential purpose of any limited remedy. You acknowledge and understand that the disclaimers, exclusions, and limitations of liability set forth herein form an essential basis of the agreement between you and the Company and that absent such disclaimers, exclusions, and limitations of liability, the Terms and Conditions and your access to the Websites and Services would be substantially different. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitations may not apply to you.

16. Contacts

General contact details. If you have any questions or concerns about your Terms and Conditions you may contact us at:

Qi Walking (qiwalking.com)
Email: [email protected]